Jan 172011
 

I wrote this utility as in the small business where I work we had no blanket tool for proactive monitoring of services that are supported by our company.

Server Up Image 1

Main Page

Server Up Image 2

Popup example

Purpose

A simple utility that scans ports and provides a balloon tooltip notifying the user of ports that are unavailable

Feature

Runs upto 64 concurrent threads checking if ports are open.
Displays in a listview that can be sorted by column.
Name and group a service.
Enable and disable particularĀ  services from scan.
Auto scan every 15 minutes.
Source code included.
Imports from Remote Desktop Manager rdm files
Minimises to system tray
Records last seen open and last seen closed times.

Continue reading »

Share
Jan 082011
 

A small utility that I wrote to help people on the helpdesk communicate information to prevent the duplication of jobs and to provide call handlers the information required to resolve the call before it become a job. Source code included. VB.NET 3

Example Notify Balloon

Example Notify Balloon

Main Form

Main Form

Purpose

To provide the ability to anyone in a group of people to communicate a piece of information that will be distributed to other users of the utility in the form of a toolbar popup. The need I had for this was that working on a helpdesk as I do, I may know of a problem that if the call handlers knew about then they could tell people phoning up that the problem they are facing will be resolved in time rather than creating duplicate jobs.

Continue reading »

Share
Jan 082011
 

I wrote this utility to help the call handler at work provide the helpdesk staff with more information.

Question Cats

Question Cats

Main Screen

Main Screen

Purpose

A small VB NET 3 utility the will display a list of questions for a given topic that can be answered in a series of text fields. Once completed these answers are copied with the questions into the copy buffer to be pasted onto a call sheet in a helpdesk application. This utility saves the creation of paper based question sheets, provides a standard format and can be updated without any changes to the program. It is driven by the text file that is included in the zip. Source code is included.

Continue reading »

Share